How to submit a request
Send your request to info@omnilogistics.co.zw with enough information for us to:
- identify you and verify your authority to make the request;
- understand which records or personal information you are requesting;
- contact you about the request and any lawful requirements that apply; and
- respond within the applicable process and legal timeframes.
Types of requests we can receive
- requests for access to records under PAIA;
- requests to access personal information held about you;
- requests to correct or update inaccurate personal information;
- requests to delete, destroy, or de-identify information where lawful;
- objections to certain processing activities; and
- privacy or security complaints relating to the use of personal information.
Information we may ask for
- your full name and contact details;
- proof of identity or authority where needed;
- the exact record or information requested;
- the reason for the request where the law requires it; and
- any supporting context that helps us locate the correct records.
Operational note
Where a prescribed Information Regulator form is required for a particular request type, Omni Logistics may ask the requester to
complete that form or provide substantially similar information.